Getting started with UC Action Hub: modules and setupLearn the modules and setup order of Action Hub, the widget that unifies WhatsApp, phone, forms and booking.
5 min read
General Settings: widget identity, appearance and install codeWhat every field on the Action Hub General Settings screen does, the values it accepts and its defaults: domain lock, 53 preset icons, color and gradient picker, window width, opening style and the install code.
12 min read
WhatsApp module: single number, department list and appearanceEvery setting of the WhatsApp module: single and multi number modes, up to 8 department/person cards, avatars, pre-filled messages, stats keys and module-specific color pickers.
9 min read
Phone, Email and Social Media modulesThe panel settings of three classic channels: click-to-call phone (single and multi number), email with a subject line, and seven social links; limits and behavior field by field.
7 min read
Contact Form module: fields, notifications and the inboxEvery setting of the form module: intro text, button label, thank-you message, notification email and the fixed visitor fields. Where do submissions land and how do you track them?
7 min read
Online Booking module: settings, availability and the in-page calendarThe booking module's panel settings, the fields shown to visitors, its relationship with the availability page and how to embed the calendar inside your page.
8 min read
Complaint Form module: tracking feedback with statusThe complaint and suggestion module's settings, the reference number field, the notification flow and why complaints deserve a separate form.
6 min read
Availability: working hours, branches, services and peopleThe complete Availability page, the heart of the booking system: slot settings, time zone, reminders, approval mode, sector terminology, weekly schedule, holidays, branches, services and per-person hours.
14 min read
The Bookings panel: list, calendar, approving and reschedulingManaging incoming bookings: stat cards, list and calendar views, filters, approving, rescheduling, cancelling, no-show marking, WhatsApp reminders and CSV export.
11 min read